The Integration of Automated Business Models and the Participants within the Workforce in Implementing Digital Transformation

Authors

  • Marphil Mokoena
  • Gugulethu Baduza

Keywords:

Digital Workforce, Business Automation, Digital Transformation, AI Workforce

Abstract

As technologies are constantly evolving, businesses are seeking out different methods they could use to leverage their competitive advantage; however, there’s often the downside of innovation posing the risk of human replacement. Technological advances tend to decrease the need for additional human labour because autonomous systems can perform tasks without human intervention. This potentially threatens the job security of participants in the workforce. To help adopt the research concept of Automating Business Models, they’ll require buy-in from the workforce population. Acquiring the adoption of automated business models from the workforce will be essential for the business to facilitate Digital Transformation within their organisation, which is the context of this study. This study uses scoping review methods to analyse the existing literature to support and identify the key themes that impact digital transformation. The key themes identified are used to assist in the integration of automated business models with the Participants within the Workforce to facilitate Digital Transformation through several jobs, job quality, social protection, wages and income, social dialogue, and industrial relations. Technology is used to help automate business models to help innovate firms, business development is essential to compete with competitors and bring value to customers, industry life cycles explain the need to transform before firms become displaced digitally, firms should always aim to keep stakeholders satisfied to create value, and economic growth is necessary for the improvement of society’s standard of living.

https://doi.org/10.59200/ICARTI.2023.010

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Published

2023-12-10